Privacy Policy

Platinum Experts Inc. (“we,” “us”) respects your privacy. This policy explains what we collect when you use this website or contact us, and how we use it.

What we collect

• Information you give us in our quote form: name, phone, email, ZIP code, and details about your project (for example, which windows, doors or siding you’re interested in, and your design choices).
• Basic technical data: pages viewed, the website that referred you, approximate location from your IP address (city/ZIP level), device and browser type.
• Records of your consent to be contacted, including the date, time and wording you agreed to.

How we use it

• To contact you about your project, schedule your free consultation and prepare your quote.
• To send appointment reminders and project updates, including by text message if you opted in.
• To improve our website and understand which advertising brings us customers.

We never sell your information

We do not sell, rent or share your personal information with other contractors, lead generators or third parties for their marketing. Mobile information, including phone numbers and text-messaging opt-in data and consent, will never be shared or sold to third parties or affiliates for marketing or promotional purposes.

Service providers

We use trusted service providers to run this website and our business — for example, website hosting, email delivery, text-message delivery, scheduling and spreadsheet tools. They may process your information only to provide those services to us.

Cookies and analytics

We may use cookies and similar technologies, including advertising pixels, to measure how our website and ads perform. You can block cookies in your browser settings.

Your choices

• Reply STOP to any text to stop text messages.
• Ask us to stop calling or emailing, or to delete your information, by contacting us below.

Data security and retention

We use reasonable safeguards to protect your information and keep it only as long as needed for the purposes above or as required by law.

Contact

Platinum Experts Inc. · (630) 888-2033 · platinumexpertsinc@gmail.com